Retail sales Associate - ROSSIGNOL - Aspen

Job description

The Rossignol Sales Associate is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a “Rossignol Ambassador” by promoting their passion for the Outdoors and the Rossignol brands.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Create relationships with every guest to create excitement and fun around the Rossignol culture and brands
· Consistently achieve or exceed monthly store sales goals, enhancing and developing the business;
· Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Rossignol history and brand development
· Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and outdoor products;
· Maintain security standards within the store to ensure safety of customers, colleagues and merchandise;
· Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room;
· Responsible for inventory management including receiving, processing, restocking + destocking, and visual merchandising
· Follow all company policies and procedures.

QUALIFICATIONS

Specific Job Skills:

· A passion for customer service and delivering an exceptional guest experience
· 3 years of luxury fashion experience or similar customer service experience preferred
· Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;
· Ability to manage multiple tasks in a fast paced environment and adapt to different customers;
· Strong verbal and written communication skills;
· Excellent organizational skills;
· Passion for the outdoor industry and the Rossignol brands;
· Flexibility to work a retail schedule which will include evenings, weekends, and holidays.

COMPUTER:

· Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, Outlook;
· Prior sales experience with Square preferred