Training and Support Trainee

Job description

·  Job facts

You will be responsible for:

·  Prestage of a professional trainer, focusing on refining the professional skills to fulfill the requirements for a qualified technical trainer.
·  Absorbing the technical knowledge and soft skills needed for routine work in training center.
·  Coached by mentors, deliver technical training courses for internal employees, customers and distributors in the fields or other campuses.
·  To adhere to the policy and processes for training delivery in order to enable a standardized course delivery.
·  Arranging training systems, materials and classrooms to ensure that the courses can be delivered in the most optimum conditions (classrooms, systems and lab environment).
·  Order/return parts/reagent for training requirements, to ensure the training courses can be delivered as scheduled.
·  Training systems maintenances to keep good running status for training purpose.
·  Reporting and transfering technical problem to GCS using Clarify complaint management.
·  Understanding and fulfilling the responsibility of line manager's SHE tasks and duties (as defined in SHE handbook)
·  Conducting business in full compliance to Behavior in Business and Behavior in Competition.

You should have:

·  At least Bachelor degree in relevant majorities
·  Good command of English in both spoken and written
·  Good command of MS office software application
·  Product & Application Expertise
·  At least 1 years of working experience in relevant areas

Roche is an equal opportunity employer.
Customer Support, Customer Support > Technical & Application Support

·  Who we are

At Roche, 98,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an equal opportunity employer.