Regional High Jewellery Events Supervisor

Job description

Cartier, l'artisan des passions.

SUMMARY

 

·  Support the development of the Regional High Jewellery business
·  Assist local markets to achieve the High Jewellery sales objectives, ensuring qualitative and sustainable growth
·  Curate client experiences and relationship journeys, including planning of High Jewellery events and local initiatives
·  Support HJ Business Development  to recognize and reach out to prospective clients
·  Ensure pristine client service and ultimate client satisfaction
·  Monitor the client treatment budget

 

 

KEY RESPONSIBILITIES

 

·  Strategy and Performance

 Drive the development of the High Jewellery business

· 
·  Achieve planned High Jewellery objectives with short and long-term action plans 
·  Provide regular reports and qualitative feedback
·  Leverage resources and expertise from other departments, including the Regional Asia and HQ teams

 

·  High Jewellery event management

Curate client experiences and relationships

· 
·  Forecast and monitor client treatment budget with regular reports
·  Propose calculated events targets based on investment
·  Evaluating and validating potential clients in collaboration with the retail teams
·  Coordinating complete event experiences
·  Recommending and tailoring unique experiences
·  Support client travel and lifestyle requests
·  Resolve any arising issues whenever they occur, including foresight to engineer tools or procedures as preventative measures

 

·  Client Development

Discover and pursue recruitment opportunities, while boosting loyalty

· 
·  Support HJ Business Development in identifying potential opportunities to recruit and boost loyalty
·  Ensure adequate attention and outstanding treatment for all client types
·  Work with individual talents on action plans to strengthen client relations and secure sales, in collaboration with HJ business development
·  Setting individual targets and overall expectations with retail teams and management
·  Improving response rates
·  Fostering opportunities to strengthen and build client relations

 

·  Back UP Merchandising and operations support

 

·  Manage assigned Special Projects

 

 

PERSONAL ATTRIBUTES

-    Excellent communication skills
-    Curious and open-minded 
-    Proactive and strong sense of agility
-    Team player and enthusiastic
-    Creative, enjoys new challenges 
-    Hands-on, with good problem solving skills 

.col-md-5 {padding-left:40px; visibility: hidden;} .search-submit{visibility: hidden;} .caret { color: inherit;}