Unified Communications Architect
Bucharest (Municipiul Bucureşti) IT development
Job description
department
IT
The Unified Communications
Architect has the responsibility of the architecture,
technical strategy and design of unified communications solutions. He/she is
supporting the sales and pre-sales teams to define relevant solutions aligned
with customer business and technical requirements. He/she is supporting the
delivery team during the solution build phase: he/she is acting as the
technical single point of contact for the solution delivered and drive
technically the assigned Orange design and build resources to ensure successful
delivery and customer satisfaction.
The Senior Consultant builds a
trusted relationship with the relevant customer peers in his domain. He/she is
taking responsibility of collecting customer business and technical
requirements, translating them into an architecture and a technical strategy,
evaluating the required consulting effort and delivering as required.
Responsibilities:
· Lead the design team assigned on the project.
· Monitor and manage technical client relationships and
status of ongoing engagements.
· Become client trusted advisor and contribute to
customer Digital Transformation.
· Develop project deployment strategy for the consulting
delivery related activities and produce the associated level of effort.
· Recognize and assess client key business drivers and
challenges.
· Articulate service strategy (refine, refresh, change,
optimize, …) in the relevant digital domain.
· Engage and partner with customers to jointly develop
the architecture matching requirements and constraints.
· Produce customized architecture standards.
· Produce complex design documents.
· Contribute to the sales effort to support the
positioning of new complex solutions in ad-hoc area of expertise and
practice active consulting (up)selling.
· Maintain a high degree of technical knowledge of
relevant Orange's products, services and solutions sets.
· Contributes to the effort of knowledge management
(documentation of completed assignments, knowledge sharing through
presentations, participation to consulting Communities of Interest,
mentoring, …).
Skills Profile:
Very strong technical knowledge
and/or experience in unified communications related services
Unified Communications and related
services:
· Telephony (dial plan, On-Net, Offnet calls, PSTN, SIP
trunking, gateway, Attendant console, etc..)
· Lync 2013 ,
Skype for Business and Teams enterprise voice (migration strategy,
designs, voice policy, CAC, routing , federation, AD, Response Group,
normalization rule, power shell scripts, mobile client, etc..)
· O365 Exchange & Exchange on-prem integration with
Skype for Business
· Anywhere 365 (Attendant console, Recording, etc..)
· Sonus and Audiocode SBC/SBA 1K/2K
· Contact center organization and operation to be able to
understand customer needs and translate them into a high level design
· Polycom phone (CX, VVX, TRIO)
· Polycom video (Group series, HDX, etc..), Video desk
client (Skype for Business)
· Data networking: solid knowledge of LAN, WAN
technologies and associated QoS
· Linux server base administration knowledge
· VMware (ESXi, vSphere base usage)
· Certificates/PKI/Authentication/Encryption: experience
generating and applying certificates, designing systems with mutual authentication
· Cisco IP telephony (optional)
· Mind CTI (optional)
· Lync Room System (LRS) (optional)
· MS SharePoint & SQL (optional)
Other skills and experience
· Demonstrated strong technical leadership and matrix
team management capabilities in a multi-national environment.
· Effective customer senior management communication.
· Ability to handle complex situations (internal and
customer facing).
· Expert level in the integration and implementation of
at least one specific digital domain (to be listed according to requirements)
· Advanced level in one or more digital domain(s).
· Strong technical skills around telecommunications/IT
solutions and services in general / university degree in Communications
systems/or Computer Science or equivalent.
· Minimum of 10 years related work experience in customer
facing organizations within the ICT industry (channels, local
representations working directly with customer IT management).
· Proven track record in driving and positioning security
technical strategy to customers' needs at senior IT/CxO level.
· Fluent in English
· Understand market trends, technical and business issues
associated with the ICT industry.
· Excellent business and commercial understanding.
· Financial management capabilities (P&L, TCO, ROI,
…)
· Must have consultancy and service delivery experience
in the ICT industry.
· Program and/or project management skills are a plus.
contract
Regular