about the role
To design, consult, deliver and troubleshoot, Customer changes, migrations and implementations on Customer Telephony Network to achieve Outstanding Customer Experience.
Knowledge on Advance SIP, CUCM, UCCX, CUC, CUE, other telephony components. Troubleshooting and implementation proficiency
Good interpersonal and communication skills
Good time management, and organizational skills
Customer Oriented Attitude
Ability to work under pressure and multitasking.
Proactive and self motivated
Problem Solving Skill
Customer Services & Operations