TM-Tech Net Eng, TLE & TSC

Job description

about the role

Transition phase : In close relationship with the ATD and/or Solution Consultants and/or Technical Excellence Partner

Contribute actively in early project phase

-Develop and test new configuration templates to implement the Customer solution,

-Specify with the Customer the acceptance testing procedures for complex MACDs in relation to the network infrastructure

-Ensure the technical guidance towards the TM COE Team in term of technical documentation, knowledge sharing towards, configuration guidelines

-Manage escalation linked to implementation issue

Operation phase: In close relationship with the Customer Service Director

-Ensure technical leadership in Change and Release Mangement, Availability, Security and Continuity Management on customer network (see details below)

Transversal security projets :

-Drive improvments project plan under IBO Security Officer guidance

-Seek for and promote automation opportunities in all the phases and COE activities to streamline the delivery process, to secure change implementation and to ensure regular audit mecanisms.

about you

-Should have fundamental knowledge of Network Layer 1, 2 and 3 and have network OSI level troubleshooting skills. Strong Network skills are mandatory. Good understanding the network related OBS products

-Strong and practical knowledge of all tools used in Service Transition CMRM (Salto, MachX, Prod+, XConf, Toscan).

-Expert level in WAN, LAN, WLAN, SDWAN, SDLAN

-Strong understanding of the organization and the current working model roles and responsaibilities

-Exceptional communication skills – both written and verbal & Excellent active listening skills. (workshops animation, interaction with many stakeholders)

-Japanese-English bilingual

-Ability to establish and maintain strong relationships

-Ability to influence others and move toward a common vision or goal.

-Ability to work under pressure and deal with multiple tasks.

-Flexible and adaptable; able to work in ambiguous situations

-Self-driven and able to work under minimal supervision

-Problem solving and root cause identification skills

-Must be a team player and able to work collaboratively with and through others

-Familiarity with project management approaches, tools and phases of the project lifecycle

-Experience with large-scale organizational change efforts

-Change management certification or designation desired

 

additional information

-CCNP level mandatory (CCIE Advantageous)

-NSE1-3 certified (NSE-4 Advantegeous)

-ITIL Foundation certificate

-Python Training courses + Hands-on experience on Network modeling (JSON), templating (Jinja)

-Minimum of 4-6 years of Experience in netwoks technology with proven records of success to deploy and support large and global customers

department

Customer Services & Operations

contract

Regular