Security Project Manager

Job description

about the role

The Security Project Manager is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Security Projects .

The role of the Security PM is to lead a single large project, or number of small to medium scale projects, and to take responsibility for the achievement of the agreed goals and objectives.

The Security PM should:

·  Be a single point of contact and owner to ensure the chosen product is delivered on time.
·  Ensure that the project delivers the results required by all stakeholders.
·  Manage the many variables that occur during the life-cycle of the project.
·  Ensure that the project resources level of authority is clearly defined and understood by all parties as part of the project governance.
·  Conduct stakeholder analysis, define and manage customer expectations both stated and un-stated.
·  Ensure that the implementation processes, procedures and documentation templates defined by the project board are used by the implementation team.
·  Identify the dependencies between the various adjuncts, connected services, other project work-streams and the customer activities/dependencies.
·  Prepare estimate time for all activities and deliver a project plan. Control performance to meet the deadlines according to the schedule.
·  Manage change requests and integrate approved ones into the project plan as directed.
·  Plan, allocate and manage budgets.
·  Manage third party equipment and suppliers.
·  Assist in the development and delivery of regular reports, minutes and actions.
·  Support the PMO, Program and Project Managers in activities that promote team effectiveness, morale and productivity.
·  Support the detailed migration plan for each site, based on the migration plans of each provider.
·  Contribute to the establishment and maintenance for budget tracking processes, and give forewarning of any deviations from budget using appropriate company tools.
·  Be an expert in the product being delivered to provide support throughout the delivery process whilst managing all stakeholders’ expectations.
·  Provide regular customer reporting and conduct risk management to meet the agreed delivery dates.
·  Be engaged for all Security implementations.
·  Have a specific expertise in the domain and associated process.
·  Monitor progress of service delivery components to ensure timely and quality site implementations.
·  Promote quality practices and play a part in their execution.
·  Monitor implementation progress and drive resolution of implementation issues. Provide implementation transition reports.
·  Complete acceptance testing and Handover to Operations.

about you

·  Strong Customer Service Orientation.
·  Leader coordinating and managing a number of individuals in support of a project. Provide guidance, leadership and support to the project teams.
·  Cross-cultural and working-time flexibility.
·  Organize the delivery of a complex service.
·  Strong team player and Leadership skills.
·  Strong and effective Communication skills. Ability to organize face to face customer and project meetings.
·  Ability to prioritize and Balance under workload.
·  Virtual team management.
·  Working in an international environment.
·  Excellent Organization, Planning and Time Management skills
·  Strong knowledge of Security Services and solutions, with previous involvement in security and network deployment projects.

additional information

·  Degree in business, science (or other relevant area), or equivalent relevant experience
·  Minimum of 3-5 years project management experience in the telecom or IT industry managing external customer facing projects.
·  Synergy PM (Orange Project Management Methodology) understanding
·  Project Management Certification (PMI PMP, PMI ACP or PRINCE2 Practitioner) is a plus
·  ITIL Certificate/Knowledge is preferred but not mandatory
·  Fluent in English

department

Customer Services & Operations

contract

Regular