Regional Operations Coordinator

Job description

about the role

Monitor the execution of the delivery roadmap

Assist with the logistics of internal (PD&L) and in-house (external vendors) training events.

For example, but not limited to: reserve and prepare rooms and equipment, liaise with external conference room providers if necessary, ensure that training support material is available, arrange lunches…

Make open programme bookings with training vendors for employees

Liaise with vendors, transmit joining instructions and any other relative information to employees, maintain training files for local country legal requirements

 

Update the course registration system with internal (PD&L) and in-house (external vendors) training course dates, and maintain course outlines for in-house (external vendors) training courses in Orange Learning

 

Handle employee training enquiries and requests.

Update training records in the appropriate tools.

 

Raise purchase orders for training and track approval

Manage Webex and Coopnet sessions for the Region and provide training.

Provide user support for SkillSoft enquiries.

Produce specific training reports as required

 

Participate in the continual improvement of working procedures

Participate actively to PD&L & Coordinators calls

Support the Regional manager in gathering training needs and analysis in the Region to meet the needs of the business and in preparing the yearly Regional Plan, the related delivery roadmap and the Regional Learning Business Reviews.

Invoice issues and liaising with accounts payable.

Marketing of our services digitally

As part of a global team, lead or participate in key strategic projects for PD&L

about you

Strong Excel and Word skills

 

Knowledge of Powerpoint

 

Good internet skills

 

Knowledge of Orange’s administrative and training tools is an asset (Orange Learning, Lotus Notes, PIMS, Centra, SkillSoft, etc)

 

additional information

experience

experience in Training coordination, Training-related, HR, or Project Management fields required. International experience preferred.

Meticulous attention to detail

 

Strong interpersonal skills and good team player

 

Ability to work without supervision – self starter & resilient

 

Good communication skills both oral and written

 

Ability and motivation to learn new technology

 

Ability to work well in a changing environment

 

Excellent organizational skills

Experience of marketing and communicating, particularly on social media would be an advantage

Team player

 

Ability and motivation to learn new technology

 

Ability to work well in a changing environment

 

department

Human Resources

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

contract

Regular