PreSales Engineer-Data and Mobile Solutions

Job description

about the role

Europe Sales team support

Support Sales in finding solutions to their customer’s business needs

Ensure timely response to requests for Feasibility Studies

Lead response to RFPs : Opportunity Gates - successfully pass solution review

Responsible for overall technical solution design including architecture; costing; FTE sizing; transition and transformation activities; service management process; risk assessment and security compliance; assumptions and caveats

Help maintain a qualified pipeline of opportunities with a high win probability.  Ensure related CRM information consistency. 

Improve deal qualification by providing a solution perspective:

1. Assessing the customer fit with Orange capabilities

2. Assessment to determine whether or not there is a true business opportunity

3. Understanding the key win themes including customer budget, solution “must haves”, critical service levels impacting the business

Use the knowledge of Orange solutions and innovations to shape solution strategy that are meeting and if possible anticipating customer requirements and needs : understand customer business and solution requirements, and translate these into Orange services and solution blocks. Review bid response with Sales before submission to the customer and ensure it is meeting customer requirements and solution strategy

Ability to interface with customers as required in support of internal sales, operational personnel, or established third party relationships

Support Legal in contract negotiations

Assess the technical skills and required personnel needed to complete the bid response within the engagement phase.

Engage and direct the technical subject matter experts team and ensure that all customer requirements (service levels, operation model, transformation) are incorporated within solution

Assess with Marketing the need for third party integration; identify appropriate partners and organize vendor management requirements

Ensure good and profitable business for Orange IC

Ensure all IT tools and documentation associated with bid development is completed within established timeframes and filed in accordance with Orange IC established policies

Ensure consistent delivery of quality proposals to new and existing customers.

Demonstrate differentiation of Orange solution from that of the competition and clear

articulation of value proposition to the customer

Ensure customer satisfaction ratings are met or exceeded

Improve win rates / new business Win ratio

Contribute to, and attend final bid presentation to the customer

Provide knowledge transfer to the post sales teams (Delivery, CSC) after contract signature

about you

Ability to work at all levels and understand strategic business issues

Ability to recognize and assess clients’ key business drivers and challenges

Ability to develop the level of credibility that positions Orange to collaborate on the construction of clients’ business cases

Business financial skills, e.g. understand business case concept (pricing/costing /risks provision, …) and the impact of changing elements on NPV, payback margin, “Commercial acumen”

Ability to use web based tools and follow technical processes

Ability to understand legal concepts

“On top of” current Mobile trends, Business Market understanding e.g. Mobile industry – Data trends (subsea cable developments, CDNs, Content and Gaming industry)

Excellent presentation skills

Excellent negotiation skills

Ability to visualize, simplify and explain complex technical and business solutions

Ability to create and present Conceptual designs and case studies

Understanding of Market pricing

Technical and business innovation skills

Leadership skills/effective guidance - management of virtual international teams may be required

Minimum bachelor’s degree in related field

Minimum of 5 years in a Pre-Sales customer facing organization in the Data and Mobile industry (transmission, IP, signaling, roaming GRX LTE, messaging A2P P2P, security solutions) that addresses Wholesale telecom customers (MNOs, OTTs…).  Legal experience desirable.

Preferred technical telecoms background

Fluent and polished written and oral communication skills in English and French. 

Excellent PC skills and use of Microsoft applications suite. Use of Microsoft’s CRM software system desirable.         

Personal Energy / Resilience – The role requires high levels of personal energy due to the need to meet demanding deadlines whilst maintaining healthy productive relationships both internally and externally. Good levels of time management are needed to ensure he/she can manage several opportunities at the same time

Multicultural – The job may involve selling into and across multiple national cultures within a multinational client’s organization.

Cultural and inter-cultural skills are therefore necessary.

May involve international travel

                            

additional information

On international carrier wholesale Data (Subsea, Terrestrial, Ethernet, Transmission & IP Transit) and Mobile solutions (Signaling, Roaming, Messaging, GRX, Security etc…) : our Pres Sales Engineer (PSE) is responsible for proposing to customers via Sales an optimal service, a financial and operational solution leveraging Orange International Carriers’ existing / emerging solutions, customer specific development and third party services.

The PSE ensures seamless integration and interoperability between all service blocks and components.

The PSE obtains solution design validation directly with technical architecture team, service delivery organizations and business units.

The PSE’s functional work activity covers feasibility studies, development of technical architecture; service level agreements; overall solution costing; delivery planning; and offer elaboration inclusive of customer facing activities such as presentations and negotiations as required.

base salary from 1,400 € brutto per month, actual salary is likely to be higher based on skills, knowledge and experience

department

Hosted Staff-WIN & TGI

contract

Regular