Offers “Orange”

Expires soon Orange

CRM Application Administrator

  • Internship
  • București (Municipiul Bucureşti)
  • IT development

Job description



department

Tehnic

Hello!

Are you looking

for a change in your carrier? Would you like to be part of an application

admin's team that is transforming from a traditional way of working towards

Platform Ops and DevOps industry practices? 

All this happening inside a TOP EMPLOYER company.

Join us at

Orange!

We'll recruit you from the safety of your home and we'll

prepare you for the challenges of this time - your activity will be carried out

remotely, during the whole period of the pandemic, and then you will work at

the dedicated Orange headquarter. 

As a CRM

Application Administrator, you will be proud to deliver a grate customer

experience to more than 10 million people - all by operating, maintaining and

developing our applications and tools ecosystem.

 

What you will be doing:

·  Operate,

maintain and even develop of complex information systems
·  Ensure second level support for applications, triaging

issues, and disseminating them to the platform operator, platform

developer or application developer as required
·  Ensure systems availability and performance by

measuring, testing, and exploring them; whatever is found to cause the

most trouble is where work is prioritized for improvement;
·  Ensure timely and accurate resolution of the incidents;
·  Perform troubleshoot and analysis for finding the root

cause of issues; implement the fix.
·  Define, monitor and ensure specific KPI both technical

(i.e. latency) and process related (i.e. time to ack a ticket) inside the

team
·  Define, monitor and maintain in the agreed values the

“error budget” parameter (amount of downtime or lowered performance)
·  Perform

On-call activity
·  Manage

and improve the Continuous Deployment/Continuous Integration

pipelines/process for applications:
·  Manage lifecycle and release management processes for

all apps
·  Responsible for the continuous delivery process to

build, deploy, and promote applications
·  Ensure apps have automated functional tests that are

used by the continuous delivery process to determine successful

deployment and operation of applications
·  Ensure monitoring of applications is configured and

have rules / alerts for routine and exceptional application conditions
·  Involvement

in transversal projects and activities for:
·  Requirements definition
·  Technical solution definition
·  Acceptance strategy
·  Operational testing
·  Implementation of automation/monitoring mechanisms

 

What you need:

·  IT-related

background (Bachelor's degree or higher).
·  At

least 3 years of experience in application administration area, with a

proven understanding of applications at a functional and technical level
·  Operating

systems: Linux (command line and shell scripting, debug and

troubleshooting processes, package installations, mounts, LVM, task

automation)
·  Relevant

knowledge of:
·  Ability to diagnose application issues (reviewing applications

logs, reviewing server stats, etc.)
·  Application Servers: WeblogicServer, Jboss,

Tomcat, SpringBoot
·  WebServers:  Apache, Nginx
·  WebServices: API REST, SOAP, WSDL endpoints
·  Databases: Oracle, PostgreSQL, MySQL
·  Repositories: Nexus, Artifactory, Git
·  Traffic load balancers: F5 BigIP or other traffic

management solution
·  Networking knowledge (TCP/IP, DNS, Routing, etc.)
·  Relevant

experience with Disaster Recovery and Business Continuity procedures and

processes
·  English

and Romanian verbal and written skills
·  Represents

a plus if you have experience with:
·  Middleware: Redis, Kafka, Heka, Grafana, Prometheus,

Rundeck
·  ELK Stack: Logstash, ElasticSearch, Filebeat, Kibana

etc.
·  Monitoring tools: CheckMK, Nagios, Zabbix etc.
·  Container management: Rancher, Kubernetes
·  Scripting: shell, python etc.
·  Contact Center technologies: Genesys, BroadSoft, etc

 

What's in it for you, should you choose to work for Orange?

·  Contract

type: Full Time
·  Performance

Bonuses - Biannually, based on your results & the company's;
·  Other

Bonuses - for Excellence in Innovation & Profit-sharing plan;
·  Loyalty

Bonuses, if you extend your stay;
·  Electronic

Meal Tickets - as you imagine;
·  Medical

& Life insurance for you / facilities for your family, too;
·  Work

from Home & Flexible Working Hours;
·  Short

Friday & Hello HUB - a different kind of office, should you need a

change of scenery;
·  Professional

GSM subscription;
·  Personal

GSM subscription, also [because we believe in communication!];
·  Special

grants on Smartphones & devices;
·  Discounts

& installments for Orange products & services;
·  Orange

Learning, Remote Learning, Trainings & Career plan mentoring;
·  Wellbeing

Program - we support your Zen;
·  Flexible

benefits [like special discounts on Gym subscriptions, Tickets for your

infant's nursery, Pension Package or other things you might be interested

in];
·  In

case of travel: daily allowance, transport and accommodation.
·  &

more!

 

Apply and let's have a remote-talk - we care for our

candidates; all the interview stages are online!

Love,

ORANGE - a digital company

contract

Regular

Make every future a success.
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