Training Manager, Bioderma UK M/F (FORMATION CORPORATE/COORDINATION)

Job description

Métier : FORMATION CORPORATE/COORDINATION

Type de contrat : CDI

Description du poste :

In the development of Bioderma in the UK market, we are looking for our next training manager. The main goal behind this position is to develop product and brand knowledge for employees and clients.
As Bioderma training manager, you will be 80% office based (Shoreditch, London) and 20% on the field (UK) in charge of training flagships and support account managers, medical ambassadors & field coaches during their store visits.
The role will consist in defining the training strategy, its implementation and leading ROI analysis, in line with the marketing and medical plans.
 The role will report directly to Bioderma Brand Manager.
Office based (80% Shoreditch, London) 
- Defining & implementing the training strategy
- Managing training budget
- Training Bioderma employees (new comers and employees’ brand & product knowledge)
- Creating and updating training tools
- Organizing training events
- Conducting ROI analysis of the training strategy
- Be the expert in brand and product knowledge
- Managing Bioderma eLearning website (from recruiting, animating and rewarding internal and external subscribers)
- Writing quotes for PR purpose
- In charge of Cosmetovigilance (notification to competent authorities in case of declaration of adverse effects by customers)
- Answering customer queries when related to products or ingredients
Field based (20% UK)
- Training of flagship stores in Central London
- Training of PR agency
- Field day with account managers, medical ambassadors and skin coaches as part of their development program


Skills:
- Very good ability to lead collective and individual training sessions
- Perfect communication & presentation skills adjusted to the interlocutor
- Creativity to produce innovative training tools
- Operational skills to organize events on a budget (internal & external)
- Analytical skills to monitor and report every activity
- Organizational skills
- Proactivity, bringing new ideas to improve the way of working
- Flexibility, being able to adapt according to business needs
Qualifications:
- 2+ years’ experience working in a similar position for a beauty brand
- Scientific background and knowledge in dermocosmetic
- Knowing cosmetology basics (pharmaceutical science and skin biology)

Ville / Secteur : London, UK

Niveau d'études min. requis : Bac + 5