Part Time Key Holder- Oakridge, San Jose CA

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

SALES GENERATION

·  Meet personal and store sales goals
·  Continue to develop personal sales techniques
·  Utilize elevated levels of sales and service to maximize sales performance
·  Demonstrate an in-depth knowledge of the merchandise
·  After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction
·  Ensure all sales related policies and procedures are maintained
·  Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

·  Provide the highest level of customer service
·  Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase
·  Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Experience Michael Promise standards are achieved
·  Support the team in building long term Client relationship, leveraging the different clienteling tools
·  Establish a Client-centric mind set in store to ensure the highest level of Client experience and proactively handle Client- related situations

OPERATIONS

·  Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
·  Understand and properly execute all opening & closing register functions
·  Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork  
·  Participate in inventories
·  Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis

MERCHANDISING/VISUAL

·  Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times
·  Assist in the implementation and maintenance of all merchandising/ visual directives
·  Ensure deliveries are properly processed in a timely manner
·  Identify product concerns in a timely manner
·  Communicate inventory needs to support the business goal

HUMAN RESOURCES

·  Ensure image and grooming standards are professional and reflective of the brand image, at all times
·  Adhere to work schedule, inclusive of time and attendance
·  Support and assist in follow-up for all training programs and seminars

WORK EXPERIENCE

Minimum of 2-4 years specialty retail experience.

We are an Equal Opportunity Employer M/D/F/V