Offers “Michael Kors”

Expires soon Michael Kors

Field Operations Trainer, North America

  • Amsterdam (Montgomery County)

Job description



Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Who You Are:

You are energetic, collaborative, have strong communication and are results driven. You thrive in a rapidly changing environment, are curious and are good at cultivating relationships.  

What You’ll Do:

·  Serve as a tactical partner to corporate and field teams
·  Provide operational support to stores and field teams and identify training needs (i.e. policies and procedures, store standards, store systems, etc.)
·  Be the “field voice,” advocating for store needs and opportunities
·  Continuously look to improve standards of operations and policies and procedures in partnership with field and corporate teams
·  Ensure standards, policies and procedures are implemented, consistent and followed in stores 
·  Plan regular visits to regional stores with focus on high priority doors
·  Plan quarterly visits to remote stores with focus on high priority doors
·  Proactively share feedback with corporate and field teams post store visits and/or post openings and partner with relevant teams to define list of actions
·  Operationally lead the preparation to open new stores and close existing ones
·  Monitor store spending on supplies and packaging; approve exceptional and/or out of cycle orders
·  Support in store rollout of retail projects (i.e. Clienteling, new mobile POS, omni-channel platform), ensuring store team adoption and proactively sharing feedback to improve functionalities and processes
·  Support stores during high sales volume periods, physical inventory and attend store audits in high priority doors

You’ll Need to Have:

·  Bachelor's Degree required
·  5+ years of store operations management experience, preferably as a Store Manager or an Operations Manager in a high-volume, complex environment
·  Ability to travel regionally at least 2 weeks per month
·  Demonstrated ability to improve store processes and standards of operations
·  Demonstrated ability to support project roll outs in stores

We’d Love to See:

·  Hands-on leader with the ability to influence
·  Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively
·  Strong organizational skills with the ability to manage multiple projects and strict deadlines

MK Perks:

·  Generous Holiday Schedule
·  Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
·  Michael Kors and Jimmy Choo Discount
·  Exclusive Employee Sales
·  Fav 5 Cards (MK Discount for friends and family)
·  401k Match
·  Paid Parental Leave
·  Thrive Wellness Program (seasonal in-office massages and more!)
·  Commuter Benefits
·  Gym Discounts

We are an Equal Opportunity Employer M/D/F/V

Make every future a success.
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