SAP Outbound Co-Ordinator

Job description

SAP Outbound Key User

Ireland

All companies are different. But we like to think we’re a little different to most. You see, as one of the world’s leading privately-owned businesses, we enjoy unusual levels of freedom when it comes to how we operate. It allows us to do business in a freethinking kind of way, and it means our culture is open and collaborative.

Mars Ireland provides a broad selection of Mars brands to the Irish market across our four distinct categories: Confectionery, Food, Petcare and Wrigley. Among these are world-renowned brands such as MARS®, SNICKERS®, GALAXY®, MALTESERS®, EXTRA®, ORBIT®, PEDIGREE®, WHISKAS®, UNCLE BEN’S®, DOLMIO® and many more.

Job Role:

·  Implementation of quality focused upgrade to existing SAP system
·  Key user support covering Physical Logistics, Masterdata and Copacking

Key Responsibilities:

·  Incident Management
·  Focus point for End Users in the Irish Market
·  Raise incidents and follow up with Functional Experts and Central teams
·  Contribute into the regional communities of key users and functional experts
·  Business process and systems operational expertise
·  Building effective relationships with key resources to support daily operations
·  Understanding of ways of working SLA’s and overall support model
·  Change Management
·  Act as business process expert
·  Articulate and document business requests
·  Proactively assess impact of proposed changes on the local market
·  Perform and sign off local testing
·  Documentation and knowledge management
·  Facilitate and manage successful implementation and adoption of new processes, changes or projects
·  Act as the Single Point of Contact for Local and Central teams
·  Benefits identification and assist in development of business cases to support proposed changes.
·  Actively share knowledge and best practice to peers and stakeholders
·  Ongoing Lifecycle Management
·  Training of new associates
·  Document local process specifics to ensure key knowledge is captured and retained
·  Represent the Irish market in regional key users forums
·  Maintain knowledge management

Leadership Competencies:

·  Action Orientated
·  Functional/Technical Skills
·  Organisational Agility
·  Priority Setting
·  Peer Relationships
·  Personal Learning
·  Business Acumen
·  Process Management

The Candidate:

·  Degree educated with relevant experience and a cinsistent record of achievement.
·  SAP Experience with experience of system implementations
·  Capable of driving change and adapting/ improving current processes

Mars is an equal opportuities employer.

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