Residential Concierge

Job description

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Desired profile

Qualifications :

As a Residential Concierge, you will be required to facilitate special requests to include airline reservations, ground transportation, dining reservations, spa and salon appointments, tickets to major events, accommodations, discount admissions, local area information and maps, and other services. In addition, you will have to assist with the direction and supervision of moves by scheduling and monitoring elevator and lobby access.

We are ideally looking for someone

·  Minimum Diploma and or equivalent in the Hospitality Industry
·  At least 2 years of related experience in concierge, hospitality, or service.
·  Possess good communication & interpersonal skills. Ability to converse in a foreign language will be an added advantage.
·  Proficient in Microsoft Office software and Internet.
·  Possess a Class 3 Driving License.