Loss Prevention Officer

Job description

The London Marriott Hotel Park Lane is perfectly placed in the city centre, our five-star hotel surrounds you with bespoke luxury amenities in the midst of some of London's most famous attractions. Intuitively designed rooms and suites are infused with boutique-inspired touches and offer plush bedding, marble bathrooms and 24-hour room service. Settle in for a meal, afternoon tea or evening cocktails at Lanes of London, or stretch your muscles at the exceptional Club at Park Lane, our fitness centre featuring an indoor pool, steam rooms, massage services and a cutting-edge gym. Our light-filled venues, superior planning and world-class catering services make us a superb choice for hosting impressive business meetings, social events, weddings and more. When it's time to explore London, you'll find the best of the city lies just beyond our hotel doors - from Hyde Park and Oxford Street to Marble Arch.

Why should you work with us …

In addition to the benefits, you would expect being part of a brand of our calibre, you will also be offered:

· 20% food and beverage discount in Lanes of London
· Exciting Learning and Development opportunities at all levels
· Loan offered to help buy a season ticket for travel to and from work in London
· Cycle to work scheme
· National and international career development opportunities
· Access to free language lessons
· Discount at major retailers across the UK
· Opportunity to be a part of our Employee Relations Committee team who are committed to Take Care and Corporate Social Responsibility initiatives
· Reward and recognition; chance to become our Employee of the Month or Manager of the Quarter
· Meals on duty, uniform provided and laundered free of charge

Desired profile

Qualifications :

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you'll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you'll do

·  Patrol all areas of the property and assist guests with room access
·  Monitor security feeds and conduct daily physical hazard inspections
·  Respond to accidents and assist guests/employees during emergency situations
·  Defuse guest disturbances and escort individuals from the property if necessary
·  Conduct investigations, gather evidence, and facilitate interviews with relevant parties
·  Complete required shift reports and maintain confidentiality of all loss prevention documents
Perks you deserve

We'll support you in and out of the workplace by offering:

·  Team-spirited coworkers
·  Learning and development opportunities
·  Encouraging management
·  Wellbeing programs
·  Discounts on hotel rooms, gift shop items, food and beverage
·  Recognition programs

What we're looking for

·  Strong communication skills
·  A history of thriving in stressful situations
·  A team-first attitude
·  A gift for paying attention to the smallest details
·  Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.