Loading Bay Assistant

Job description

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Desired profile

Qualifications :

KEY ATTRIBUTES

Ø Possess a good command of English

Ø An excellent verbal manner and proven customer service skills

Ø Good knowledge or experience of the hospitality industry

Ø Good organisation skills with an attention to detail

Ø A team Player with flexible & positive attitude

Ø Hardworking and consistent

DESIRABLE ATTRIBUTES

Ø Previous experience in loading bay / warehouse

Ø Be able to demonstrate experience in complaint handling

Ø Passion for the hospitality industry

Ø Able to work in a fast paced environment & remain calm under pressure

Ø Previous brand experience or knowledge

JOB SUMMARY:

·  This role requires the supervision, maintenance and tidiness of our busy loading bay (and all the equipment/utensils in there) shared by 3 different parties as well as some other areas of the back of the house when required.
·  Assist the Goods Receiver and the Store keeper on all daily deliveries, helping to store/distribute the goods where appropriate
·  Coverage of the Goods Receiving tasks on Saturdays
·  Ensure compliance with all health, safety and hygiene legislations.

MAIN DUTIES & RESPONSIBILITIES

This role requires the following responsibilities, which include but are not limited to;

GOODS RECEIVING

Ø To inform the relevant department when goods are received and need to be collected from the loading bay

Ø Highlight any delivery incident (shortage, damage, return, wrong item, etc…) to chefs or relevant HOD

Ø Match all invoices with their relevant P.O.s

Ø Ensure proper organisation of delivery vehicles to avoid congestion in loading bay

MAINTENANCE OF THE LOADING BAY

Ø Ensure all equipment/tools/utensils/bins, etc…are on their right place according to the loading bay layout

Ø Washing the emptied bins on daily basis

Ø Brushing and moping the loading bay on a daily basis

Ø Emptying the compactor machines when full and keeping packed waste where appropriate

Ø Maintaining the goods trollies constantly on cleaned condition

Ø Assisting the Goods Receiver and the Store Keeper loading, unloading and delivering goods from the loading bay to the relevant store/s

PERSONAL COMPETENCIES

Ø Previous experience on similar role preferred

Ø Familiar with food & beverage products

Ø Familiar with chemical handling

Ø Physically fit as goods lifting/handling is constantly required

MANAGEMENT COMPETENCIES

Ø Must demonstrate ownership and assertiveness to ensure full compliance Marriott audit policies and procedures within Food & Beverage department.

Ø Must demonstrate an ability to maintain a good atmosphere within the team and employees

Ø Must be able to communicate clearly and develop relationships with all levels of staff, management as well as with our key supplier's contacts.

Ø Must demonstrate a desire for working in the Hospitality Industry.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.