Franchised Sales Coordinator

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please Apply Online at https://theapplicantmanager.com/jobs?pos=PM133

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, Urgo Hotels & Resorts . The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Fort Lauderdale Marriott Pompano Beach Resort & Spa is looking for a Sales Coordinator to join our team!

Job Description : The Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales & Event Management team to develop future and repeat business for the Resort.

ESSENTIAL FUNCTIONS

·  Maintain positive rapport with clients. Work closely with other departments to coordinate details, special requests, amenities, site visits, and VIP packages.
·  Prepare and send out all direct mail projects
·  Maintain and replace office supplies, as needed, including sales collateral.
·  Prepare sales figures and reports as directed (i.e. STAR data, GRC, expense reports, account production).
·  Handle inquiry calls and direct them accordingly.
·  Take, modify and cancel guest reservations, noting any special requests.
·  Input and manage group blocks, rooming lists, cutoff dates and projections.
·  Work closely with our Rooms Only groups as a property liaison.
·  Handle walk-in tours as needed.
·  Assist with Group/Event Resumes and group contract template merging when needed.
·  Distribute pertinent communication items throughout the departments (i.e. Group Resumes, Event Orders, Daily Events, Reader Board signage, menu cards).
·  Coordinate the delivery of requested equipment and food for meeting rooms with other departments.
·  Assist the Sales and Accounting team with group billing.
·  Assist Department Head's with the booking and coordination of In-House meetings.
·  Inform Director of Sales of potential opportunities or challenges with clients and progress of special projects.
·  Participate in local industry events as requested.
·  Attend department and staff meetings as needed.
·  Responsible for knowing hotel emergency procedures.
·  Responsible for the proper administration of issued keys.

TECHNICAL SKILLS
·  Desire and ability to perform sales and event-related functions.
·  Excellent verbal and written skills.
·  Able to use advanced computer systems (Excel, Word, PowerPoint, MARSHA/PMS, CI-TY).
·  Goal-oriented and creative personality.

ASSOCIATE RELATIONS
·  Ability to work as a team player with all levels of hotel staff.
·  Be readily available & approachable for all team members.
·  Extend professionalism and courtesy to team members at all times.
·  Celebrate and foster decisions that result in successes as well as failures.

GUEST RELATIONS
·  Be readily available/ approachable for all guests.
·  Accommodate guest special requests.
·  Answer guest questions regarding local area facilities and services.
·  Take proactive approaches when dealing with guest concerns.
·  Extend professionalism and courtesy to guests at all times.

OTHER REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM and Director of Sales.

·  The hotel operates 7 days a week, 24 hours a day.
·  Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
·  Carry out all reasonable requests by leadership team.
·  Comply with department uniform and appearance standards.

The Marriott Pompano Beach is a full service resort hotel, managed by Urgo Hotels & Resorts. As an Urgo employee you will receive discounts at Marriott hotels worldwide and great benefits: Medical, Dental, Vision, Company paid Life Insurance & STD, LTD, 401(k), Vacation and PTO!

This company is an equal opportunity employer.

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