Franchised Housekeeping Supervisor

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply via email at: regina.cerra@hhmlp.com

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, Hersha Hospitality Management . The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Essential Job Functions

·  Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
·  Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
·  Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.
·  Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
·  Issue cleaning supplies and equipment to associates.
·  On occasion, clean rooms or assist staff with cleaning rooms.
·  Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor.
·  Supervise laundry employees, if applicable.
·  Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
·  Follow sustainability guidelines and practices related to HHM's EarthView program.
·  Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
·  Practice safe work habits and wear protective safety equipment.
·  Assist in the breakfast area as needed.
·  Ensure overall guest satisfaction.
·  Perform other duties as requested by management.

Job Requirements



Position Requirements

·  High School diploma preferred.
·  Previous housekeeping experience or equivalent training required.
·  Previous supervisory responsibility preferred. Work Environment and Context

Work schedule varies and may include working on holidays, and weekends.

This company is an equal opportunity employer.

frnch1