Franchised Host/Hostess

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please Apply Online at: http://www.Click2Apply.net/m6fzfwyvzpw3bd3r

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, HEI Hospitality, LLC/Merritt Hospitality . The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary


Overview

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.

• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.

• Maintain proper set-up of dining room.

• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job related duties as assigned.

Job Requirements


Qualifications

• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.

• Ability to remember, recite and promote the variety of menu items.

• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

• Ability to establish and maintain effective working relationships with associates, customers and patrons.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Apply Here: http://www.Click2Apply.net/m6fzfwyvzpw3bd3r

This company is an equal opportunity employer.

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