Food & Beverage Supervisor - Bars

Job description

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Company:

Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you'll find us in your neighbourhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World™

Location:

The Westin Melbourne hotel is an oasis in the heart of the city's bustling Central Business District. With a commanding location on Collins Street, arguably Australia's premier street, The Westin Melbourne preserves wellness in travel with a number of signature brand offerings including our Westin Heavenly® Beds, Gear Lending by New Balance®, and WestinWORKOUT® Fitness Studio.

Desired profile

Qualifications :

Job Description:

·  Actively be involved in the daily running of the bars venues.
·  Coordinate tasks and oversee performance of Food and Beverage Attendants, ensuring maximum productivity and complete guest satisfaction are achieved.
·  Ensure smooth flow between Food & Beverage Attendants and Kitchen team.
·  Handle guest concerns and complaints according to Hotel standards and solicit guest feedback for continual improvement.
·  Provide initial and ongoing on the job training of Food and Beverage Attendants to ensure standards are adhered to.
·  Assist in completing administrative duties including rosters, logbooks and financial reports.
·  Uphold Westin standards and the hotel's policies and procedures.
·  Complete weekly rosters

Requirements:

·  Previous supervisory experience in a 4 or 5 star hotel bar environment or upscale bar.
·  Valid Victorian Responsible Service of Alcohol and Food Safety and Hygiene certificates.
·  Advanced wine, spirit and cocktail knowledge with the ability to train others.
·  Strong attention to detail and customer focus.
·  Advanced communication, organizational and service recovery skills.
·  Must have the flexibility to work on a 7 day roster including public holidays and weekends.

Benefits:




This is an excellent opportunity to make your mark in a vibrant and growing company. In return for your commitment and passion to succeed, you will have the opportunity to work with a highly motivated team and receive excellent benefits including:

·  Generous accommodation and Food and Beverage discounts for Associates, family and friends across all Marriott International properties worldwide
·  Associate recognition programs
·  Discount CBD parking
·  World class training programs
·  Strategic career development opportunities

This is an excellent opportunity to learn, grow and advance your career with an exciting, vibrant and growing company. In return for your dedication and commitment you will receive excellent benefits and the opportunity to work with a highly motivated and engaged team.

We appreciate the time you have taken to apply and the effort that goes into an application. Only those successful in gaining an interview will be contacted directly.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.