Offers “Marriott”

Expires soon Marriott

楼层主管-Floor Supervisor

  • Zhuhai, CHINA
  • Marketing

Job description



The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

瑞吉酒店品牌在110多年前,随着纽约瑞吉酒店的开业,第一次建立了豪华酒店。从约翰·雅各布·阿斯特四世(John Jacob Astor IV)在纽约第五大道打开他的美术杰作大门的那一刻起,瑞吉酒店就一直是毫不妥协的优雅和定制服务的象征。今天,拥有40多个世界上最好的地址,瑞吉是一个地方的趋势诞生,打破界限,客人可以简单地生活精致。我们邀请您在瑞吉探索职业生涯。

Desired profile



Qualifications :

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

检查客房、公共区域、泳池等区域的清洁情况,确保质量标准。运行已售客房报告,核实客房状态,确定差异客房,优先清理房间,并更新离开客房的状态。协助客房部管理日常工作。作为联络人协调客房部、工程部、前厅部和洗衣房的工作。记录和解决与前台有差异的房间的问题。准备、分发和传达作业表/工作板中的更改。与下一班沟通问题。完成所需的文件。协助管理层招聘、培训、计划、评估、咨询、纪律、激励和指导员工。

遵守公司所有安全和保安政策和程序;报告任何维护问题、安全隐患、事故或伤害;完成安全培训和认证。确保制服和个人形象整洁、专业。对专有信息保密;保护公司资产。支持所有同事,尊重他们。支持团队达成共同目标。符合质量保证的期望和标准。以适应工作需要的速度移动(例如:,跑,走,慢跑)。阅读和视觉验证各种格式的信息(例如。、小打印)。目视检查工具、设备或机器。,以识别缺陷)。使用电脑和/或销售点系统输入和查找与工作相关的信息。掌握、转动和操纵不同大小和重量的物体,需要精细的运动技能和手眼协调能力。伸展至膝盖以上及以下,包括弯曲、扭转、拉动及弯腰。穿过狭窄的、受限制的或升高的空间。越过倾斜的、不平整的或光滑的表面和台阶。上下楼梯和/或服务坡道。持续使用手灵巧和大动作技能,经常使用双手灵巧和精细动作技能。移动、举起、搬运和放置重量小于或等于55磅的物体,在没有帮助的情况下,重量超过55磅,在有帮助的情况下。能够在倾斜和不平整的表面上推拉一辆满载的客房推车和其他与工作相关的机器。在整个工作班次中,长时间站立、坐下、跪下或行走或高频率行走。倾听并适当回应其他员工的担忧。用清晰专业的语言和别人交流。完成主管交办的其他合理工作。

万豪国际是一个机会均等的雇主,致力于雇佣多样化的员工,保持包容的文化。万豪国际集团不会因残疾、退伍军人身份或受联邦、州或地方法律保护的任何其他原因而歧视员工。

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