Department supervisor (Section Co-ordinator) Food - Abbey Centre
Belfast (County Antrim) Sales
Job description
Job Description:
About The Role
We are looking for an experienced Department Supervisor(Section Coordinator) to join our team in the Abbey Centre store. You will be joining a fast paced and busy environment; as a section coordinator you will deliver exceptional service to our customers and drive sales as well as maintaining a safe working environment for your colleagues. We are looking for someone who is passionate about selling, service and creating magic!
The main duties include:
· Creating an exceptional customer experience by putting the customer at heart of everything you do
· Driving the selling revolution through commercial knowledge and colleague engagement.
· Delivering excellent standards of presentation and availability across the store.
· Communicating store priorities to colleagues
· Coordinating and maintaining a safe working environment
· Leading a team by driving productivity across the store and ensuring the SOPs are being adhered too.
· Improving knowledge and skills of the team through coaching and feedback
· Coordinating resource to ensure great service at all times
· Delivering all promotions, launches, moves etc on time and in accordance with business policies
· Delivering high standards and understanding of due diligence
· Supporting section managers to create a great environment for staff to work in
Technical skills/business skills required
· High performing reward level A
· Flexibility of hours and days to include Early and Late shifts and including Sundays.
· Take ownership of your own development
· Passion for working in a fast paced, customer facing environment
· Eager and willing to learn
· Ability to lead a team and engage with / communicate to customer assistants
· Ability to work independently as well as part of a team
· Ability to work closely with store management team to deliver expectations
· Commercial knowledge and ability to plan and deliver launches.
· Maintaining staffing levels to support a positive customer experience.