Offers “Lbrands”

Expires soon Lbrands

Operations Supervisor Distribution Center PM Shift (Morse Rd)

  • Internship
  • Columbus (Franklin)

Job description

Description

Why should you join L Brands and Mast Global Logistics?

Mast Global is a wholly-owned division of L Brands
–Mast brings together the production and sourcing, logistics, and information
technology functions for the enterprise. Together, Mast Global is the engine
that powers L Brands by providing solutions that help to “make, move and
enable” our world-renown products and brands: Victoria’s Secret, PINK, Bath and
Body Works. Our associates are our greatest asset. That’s why it is our
commitment to ensure talent – the growth, development and recognition of our
people – is always a top priority.

 

What skills to bring to the job:

A record of
success and a passion for talent development. 
High level of credibility in advising partners and brands for
operational excellence, now and for evolving business needs.  Dedication to safety and L Brands core
values.

 

What you will love about this job:

Personal and
professional growth; develop your leadership skills and logistics expertise
with a world class specialty retailer. 
Help develop individuals and the organization grow and for future
opportunities.   Influence cross-
functional leaders to implement a “best practices” approach to
achieve supply chain excellence from factory to customer.

 

Position Summary:

The Operations
Supervisor serves as the frontline connection between business success and
customer experience through enabling top associate performance and operational
results.  Casts a positive shadow as a leader; by consistently
demonstrating and advocating L Brands values.

 

Key Areas and Tasks:

Coaches and Develops for Success – 50%


Consistently spends time on the floor to ensure appropriate knowledge of the
work being supervised

– Recognizes
the contributions of others through direct feedback and various recognition
programs

– Conducts
method observations based on the required cadence for all associates

– Coaches
associates to maximize performance using established coaching methods

– Provides
feedback to associates focusing on behaviors and results that drives learning
and performance

– Follows-up
with associates to assess progress on action plans and determine next steps

– Conducts
Monthly Performance Reviews with each associate


Administers and manages the corrective action process when necessary

– Seeks to understand
associates’ professional goals and provides development opportunities as appropriate

– Actively
pursues opportunities to grow and develop personally

– Conducts
safety observations in accordance with the required cadence

 

Successfully Executes Business Objectives –
20%



Understands business and departmental objectives; develops and executes
appropriate plans to achieve desired results in a timely manner

– Develops
and implements the appropriate labor plan based on forecasted units and hours

– Proactively
monitors, communicates and reacts to departmental changes/issues

– Ensures
associates have the resources and tools needed to perform their job
successfully

– Ensures
that problems are solved within scope of responsibility; brings forward
problems with potential solutions that require additional authority or
assistance

– Is
proficient in the jobs in the department and the department overall


Continuously seeks to improve systems, processes and methods

– Identifies
new opportunities for innovation

– Remains
agile to the dynamics of the business

– Monitors
Warehouse Management (WM) system and associated outputs; handles related issues

– Supports
company goals and initiatives by facilitating the understanding and acceptance
of change initiatives through their associates

 

Fosters an Open, Supportive Environment
where Associates feel Connected and Our Values are Displayed – 20%


– Devotes
consistent time and energy to establishing and maintaining relationships with
associates

– Connects
with each associate every day; sustains a high level of visibility and
approachability

– Enables an
energizing and fun work environment by:

    
– Displaying a positive and optimistic attitude

    
– Sharing appreciation for others contributions

    
– Celebrating milestones

    
– Providing associates with on-the-spot recognition (formal or informal)

    
– Providing positive reinforcement (behaviors)

– Solicits
and is open to feedback from associates

– Responds
to associates inquiries and issues ensuring appropriate and timely follow-up is
completed

– Conducts
department activities that allow associates to feel connected and informed

– Shares
appropriate and timely information with associates, peers and leaders

– Utilizes
most effective media or method of communication (shift pass off meeting;
talking to peer vs email)

– Maintains
a clean and safe work environment

 

Completes the Essential Administrative
Tasks – 10%


– Generates,
reviews, validates and actions various reports including Labor Management (LM),
Kronos, departmental productivity/accuracy, safety and other vital reports

– Works with
associates to resolve issues such as pay, time off requests, etc., leveraging
HR Direct, support staff and others as necessary

– Adds
pertinent information to safety incident reports via SAP

– Prepares
for and attends daily, weekly and monthly meetings as appropriate

 

Qualifications

Qualifications

-Bachelor’s
degree in related field or equivalent experience.  

-3-5 years
of distribution or management experience.  

– Experience
leading non-exempt associates.  

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Make every future a success.
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