Transport Administrator
Manchester (Greater Manchester) Marketing
Job description
We are currently seeking to recruit an Administrator to join the Drinks Logistics Secondary Transport Team, working in a busy area of our KN Drinks Logistics site in Newton Heath.
Your Role
KN Drinks Logistics is a wholly owned business within the KN group, providing a national platform for the distribution of drinks and associated services to retail outlets across the UK. This role demands a sound knowledge of Transport Logistics, a good telephone manner, the ability to work effectively within strict time constraints in a demanding environment and a considered and proactive approach to providing quality customer services. The role is based on a Monday - Friday shift pattern on rotating shifts with occasional Saturday requirements.
Your Responsibilities
· Clear communications to drivers and customers (both telephone and e-mail)
· Adhering to Health & Safety, Fire & Security requirements to provide a safe working environment
· Liaise with the customer service team with clear and accurate information and updates
· Handling and investigating customer queries effectively and efficiently
· Produce and issue load manifests to drivers (both internal and external)
· Accurate production of daily warehouse and fleet reports. Accurate data entry for POD’s and other requirements
· Conducting effective driver debriefs
· Meeting and continually striving to exceed the establishment service levels and standards
· Any other ad-hoc duties as required by the business
Your Skills and Experiences
· Excellent organisational and interpersonal skills
· Ability to use own initiative with great attention to detail
· Excellent time-keeping and punctuality with a desire to develop and excel
· Effective written and oral communication
· Customer focused with commitment to achieving high standards of service
· Good team player with a proactive attitude to problem solving
· PC Skills: Excel, Word, and knowledge of SAP/LES would be beneficial
· Full Driving License preferred but not essential
Good Reasons to Join
If you would like to become a valued member of our team then we will also make sure that you’re rewarded for your commitment and expertise. We are offering a competitive salary and you will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.","datePosted":"2019-10-30T00:00:00.000Z