Administrative Care Representative, Customs

Job description

Our branch in Toronto (Mississauga) is in search for an experienced customer service professional to join the administrative care team.

Your Role

The administrative care representative role is primarily responsible for processing delivery orders, uploading paperwork and approvals to e-document notes, as well as carrier interactions.

Your Responsibilities

-    Act as a first point of contact within the office by answering incoming calls, responding to emails and Uploading of all necessary paperwork approvals to E-Documents
-    Coordinate shipments addition of notes to confirm
-    Delivery Order and Cheque
-    Support the operation team by tracking  Delivery Order
-    and Rush Cheques must be executed within 24 hours
-    Provide Status updates triggered for delivery setup, Proof of Delivery to be sent via email to Operations, and Carrier interaction
-    Manage physical and electronic filing systems for maximum accuracy and efficiency
-    Any other administrative, data entry or clerical tasks when required

Your Skills and Experiences

•    Good PC skills including Excel, Outlook
•    Excellent written and verbal communication skills with the ability to explain complex requirements
•    Excellent judgement & reasoning ability
•    Good overall knowledge of goals, key functions, processes, systems etc.
•    Knowledge of current & local customs related regulations, legislation
•    Planning & organizing skills with experience of determining requirements & priorities, developing & implementing appropriate plans/objectives to ensure timely departmental goal achievement
•    Ability to understand and translate requirements into focused solutions

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.","industry":"Logistics","datePosted":"2020-10-06T00:00:00.000Z