BOTTEGA VENETA Sales Associate

Job description

Summary
COMPANY OVERVIEW
 
Bottega Veneta has set a new standard for luxury since its birth in Vicenza in 1966. Inspired by Italian culture with a global outlook, the house is defined by a distinctly refined attitude. Bottega Veneta uses noble materials to create considered pieces that become part of their owner’s lives. The house embraces a core philosophy of style, innovation and luxury, applied to a full offer for women, men and home.

Job Description

ROLE MISSION

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

MAIN DUTIES

·  Achieving monthly individual sales targets by embodying the brand and utilizing the BV way to sell
·  Deliver a memorable retail experience through: initial contact (body language and greeting), assessing the client's needs, make the client dream (romance the product), offering excellent after sales service/follow up
·  Learn from Boutique Manager and store team how to maximize business opportunities     
·  Establish and nurture strong and trustful relationships with all the clients to surpass their expectations.
·  Perform with energy, is proactive, does not give up and actively researches ways to improve results/solve problems.
·  Collect the feedbacks from customers on the collection and provide them to the Boutique Manager
·  Gather information on competitor activity, visiting competitors, read editorials, magazines etc
·  Contribute to team work, adapts to different personalities, is flexible, seeks support from and provides support to colleagues
·  Ensure interior and exterior of store is maintained to company standards

REQUIREMENT

·  Minimum 2 years' relevant experience
·  Possess initiative, meticulous and details oriented
·  Demonstrate enthusiasm and exhibit passion for the brand and retail industry
·  Able to work independently with minimum supervision and guidance
·  Prior working experience in the luxury industry preferred but not mandatory
·  Ability to communicate in English
·  Team player with ability to perform in fast pace environment

Job Type
Regular

Start Date
2020-02-09

Schedule
Full time

Organization
BOTTEGA VENETA MALAYSIA SDN BHD