Workplace Coordinator

Job description

Accountabilities

DAY TO DAY DUTIES:

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●  Contribute to creating a customer focused environment consistent with Atlassian values and the WE team’s secret sauce “How WE Roll”

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●  Demonstrate continuous effort to improve service delivery and customer service levels

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●  Work cooperatively and jointly with internal (departments) and external (vendors) contacts to provide quality customer service to staff

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●  Responsible for coordinating and facilities in the MTV office

Facilities

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●  Along with team, oversee repair and maintenance activities

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●  Perform inspections and maintain facilities records

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●  Manage and monitor site work ticket queue

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●  Coordinate Health, Safety, Security, and Environmental activities

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●  Support move activity at the site(s)

Human Resources

Communications
● Communicate with team and client frequently and effectively
● Be prepared to communicate with all levels of management within the business (C-

Suite level site)
● Emails alerting Atlassians of site facilities activities
● Create and maintain blogs
● Create and maintain site playbook and web pages
● Update work tickets
● Monitor and update site specific and global chat rooms

Finance
● Support spend activity
● Manage backup and paperwork for spend
● Actively participate in site budget process
● Actively seek and document cost savings opportunities

Guest Services
● Participates in guest services and customer service coverage
● Support badging process and associated technology
● Manage and participate in desk coverage (including security scheduling)

Events
Support Event Lead in the planning and delivery of internal events and celebrations e.g.

● Monthly celebrations, TGIF ● Monthly social
● Monthly Lunches
● User groups logistics

● Party in a box
● Ad hoc Atlassian requests.
● Organizing Team Building activities for Atlassians

AREAS OF RESPONSIBILITY:

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●  301,321 and 331 East Evelyn Ave. Mountain View

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●  General Atlassian Workplace in support of WE Team

REQUIRED SKILLS & EXPERIENCE:

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●  Support a positive team environment with a friendly and can do attitude

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●  Ability to multi task while maintaining a positive outlook and proactive approach

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●  Demonstrate the ability to make the customer feel that they are the only guest, and

delivering an outstanding lasting impression

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●  Have excellent communication and interpersonal skills required

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●  Ability to communicate effectively, both verbally and in writing

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●  Sound computer skills including willingness to learn Atlassian software products and

tools

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●  Ability to work with fellow colleagues and other wider team members

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●  Build rapport and cooperative relationships with customers and visitors

Human Resources

● Contribute to maintaining a safe and healthy workplace

Key Result Areas

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●  Provide superior client service (85% weighting)

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●  Contribute to the growth of the company (10% weighting)

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●  Enhance own professional and personal skills (5% weighting)

Required Qualifications, Skills & Experience

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●  First Aid Officer desired or willingness to be trained

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●  Floor Fire Warden desired or willingness to be trained

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.