Technical Business Analyst - Sunnyvale, CA location

Job description

About JLL –

We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions—join us at JLL!

We are looking for a Business Analyst to define business requirements by identifying key stakeholder and business functions, creating business specifications and assisting projects. You will be assisting our client team in investigating and evaluating innovative technologies and systems. 

 

  What this job involves :

·       Identify and collaborate with cross functional stakeholders, perform gap-fit analysis and gather functional and technical business requirements during the project discovery phase. 

·       Use design thinking approach to develop project success criteria and desired outcomes. 

·       Collaborate with vendors and internal IT partners to understand and define technical requirements. 

·       Study and document existing business processes and system configurations. 

·       Manage existing technology portfolio for client team, review, evaluate and renew SaaS contracts based on the continuous improvement approach. 

·       Assist PMO in creating status updates, managing UATs and go-lives. 

·       Own intake and prioritization of new projects and support requests. 

·       Ensure proper processes and controls are followed in deploying new technologies and systems. 

·       Support the implementation of standardized/best practice processes that create repeatable efficiencies. 

·       Assist in the support of intranet and department’s employee facing website 

Sound like you? To apply you need to have:

·  High level of relationship building and communication skills
·  BA/BS degree in a technical field 
·  3-5 years of experience as business analyst with a technical team 
·  Experience working with cross functional and technical teams and translating business requirements into clear and concise written functional and technical specifications. 
·  Experience documenting as-is and to-be business processes. 
·  An ability to take up initiatives and execute tasks with full ownership and deliver agreed upon deliverables in a timely manner. 
·  Knowledge of project management methodologies including Agile methodologies. 
·  Experience supporting global regions.
·  Experience with IoT and/or workplace technology preferred 
·  Have expert-level Office 365 and MS Office skills.

What you can expect from us :

We’re an entrepreneurial, inclusive culture. We succeed together—across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.