Expires soon Jll

Operations Supervisor (Virtual)

  • Internship
  • Chicago (Cook)

Job description



Reports To:     Regional Operations Manager

Summary of Job Description

Operations Supervisors direct and support the daily operations of Mobile Engineering Services for their region, ensuring that a safe, efficient, and cost effective delivery of services is provided to the client and building occupants. They provide direct support to field operations and are responsible for performance metric tracking and reporting.  They review and approve all time card and P Card purchases for their technicians, and ensure adherence to work order and Abukai receipt procedures. They participate in the recruiting, interviewing and onboarding of mobile technicians.

Essential Functions:

Percent of Time:

·  Communicate all owner / landlord processes to ensure full understanding by all engineers and contractors who perform work on the building’s infrastructure and functions.

·  Identify and ensure execution of updates and implementation of policies, procedures and best practices.

·  Identify safety hazards, working closely with MES EH&S and account management team to incorporate the remediation of hazards, ensuring a safe environment for building staff and route engineer’s.

·  Responsible for ensuring JLL has all State and City licenses, as well as ensuring every employee on staff has obtained the required licenses and meets all State and Federal regulatory laws and guidelines as they relate to the operation of any of the building’s infrastructure.

·  Identify maintenance objectives and collaborate with the Property and Project management team to develop maintenance strategy and Capital plan.

·  Ensure engineers understand strategy for procurement of materials and document purchases in Abukai and CMMS. Manager approves all P Card purchases and manages all missing receipts to less than 30 days.  

·  QAQC: Create inspection schedule and perform, at a minimum, monthly on site Quality Assurance inspections of maintained facilities. Also ensures quality of work performed by technicians is in State compliance with code laws and regulations.

10%

·  Attend client performance meetings as needed and perform root cause analysis of defects based on client requests and/or maintenance data. In addition, partner with Facility Managers on performance objectives.

·  Ensure 100% operating GPS within region and manage daily GPS reports. Monitor vehicle maintenance and ensure compliance with vehicle operating procedures.

·  Responsible for information gathering for business reporting purposes and any other duties as assigned by the Regional Operations Manager.

Supervisory Responsibilities:

Percent of Time:

·  Oversee the operation, staffing, performance and development of the Mobile Engineering Services (MES) team and resources, including IPMP, and compliance with policies, procedures and training.
·  Responsible for creating and monitoring the onboarding training schedule, as well as the continued safety and technical training of engineering staff to ensure they are qualified to perform the duties they are expected to carry out as Lead and/or route engineers.
·  Coordinate discussions with each direct report regarding goal setting, performance reviews, career development planning and salary administration, while instilling a sense of pride and customer service in direct reports.

Qualifications:

·  Candidate must possess valid Driver’s License.
·  Universal CFC recovery certification required.
·  Requires leadership experience.
·  Candidate must have a minimum of seven (7) years of technical experience in building engineering with a strong background in technical aspects of packaged HVAC equipment repair, maintenance and overall system design and application.
·  Must have an excellent working knowledge of computer based applications and programs, to include building management systems, CMMS programs, Excel and Word.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Make every future a success.
  • Job directory
  • Business directory