Lobby Ambassador/Front Office Coordinator

Job description

Key responsibilities include but are not limited to:
-Greet/host/provide front desk support for all client guests, visitors, employees and direct all accordingly.

- Provide security badges for visitors and regular employees and have control over them
-Manage mail and couriers, including but not limited to preparing both domestic and international courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner
-Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup

-Support with Employee Store Game orders and inventory

-Oversight of Work Order ticketing system for maintenance team

-Perform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support duties

-Coordinate the daily conference room schedule

-Order, maintain and organize all kitchen and office supplies

-Assists with the coordination and scheduling of office/building maintenance activities

-Update phone lists, photo organization charts, and seating plans

-Serve as the emergency point of contact

-Respond to basic client and general inquiries and escalate complex queries to the appropriate parties. Maintains a clean, organized and safe workspace

-Assist with onboarding new employees (setting up workstations, parking, building access, etc.)

-Assist with special events (client events, holiday events, team days, etc.)

-Participate in Facility programs with an expectation to continue learning and grow as a professional.

-Comply with all the policies and procedures of JLL and client Facility. All requests included but not limited to the overall success of JLL and their client.

Experience and Qualifications:

-1-3 years relevant experience supporting multiple people in a professional services organization

-Support a positive team environment with a friendly and can do attitude

-Build rapport and cooperative relationships with customers and visitors

-High level of proficiency and working knowledge of Outlook

-Work enthusiastically in a team atmosphere, promoting collaboration and idea sharing verbally and through action

-Ability to communicate effectively, both verbally and in writing

-Strong organizational, interpersonal and communication skills

-Strong ability to multi-task with multiple projects and deadlines in a high-volume fast paced environment

-Ability to manage time well and be self-motivated, without direct supervision

-Strong client service orientation; proactive working style and friendly, helpful attitude -Commitment to high professional ethical standards

- Provide superior client service (85% weighting)

-Contribute to the growth of the company (10% weighting)

-Enhance own professional and personal skills (5% weighting)

What you can expect from us --

We’re an entrepreneurial, inclusive culture. We succeed together—across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.