Facility Coordinator (Corporate Solutions)

Job description

We are looking for a Facilities Coordinator to join our team in Toronto.

Responsibilities:

·  Directly support the Site Hard services manager with on-going facility and team related responsibilities, including, but not limited to: Quality check of work orders, reviewing and updating group training curricula and training status, assisting the senior facilities coordinator with financial reporting and tracking.
·  Helps support facility specific cost savings targets to contribute to the account achieving significant savings
·  Provides support for guests, visitors and employees at client locations
·  Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers
·  Works with and assists the soft services manager and coordinator to resolves problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.
·  Coordinates special events in support of client or Jones Lang LaSalle
·  Provides support for meetings and conference room reservations, as needed and directed
·  Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.
·  Provides facility specific assistance to the project management team as needed or requested
·  Acts as an interface with client, visitors and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance. Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery.
·  Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
·  Ensures appropriate follow up with customers
·  Seeks to continuously improve processes, systems and overall client satisfaction
·  Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed
·  Works on items as directed by their manager or other managers in the group.
·  Acts as a back resource to the soft services group
·  Candidate must be flexible and poses the ability to multitask and have a high tolerance of ambiguity. Be able to master many smaller jobs and have the ability to go from job to job.
·  Familiarity with Computerized Maintenance management Systems is a Plus. Experience with MAXIMO is a bonus.

Requirements:

·  High school education or undergraduate degree preferred.
·  Superior customer service skills and orientation
·  Ability to maintain professionalism at all times under stressful situations
·  Ability to plan and manage work under time constraints
·  Ability to multitask and work without direct supervision
·  Proficient in MS Office, and possess strong written, verbal and people skills
·  Must be fluent in English.
·  Strong organizational skills and collaborative style needed

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For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.