Expires soon Jll

Facilities Assistant

  • London, UNITED KINGDOM

Job description



Facilities Assistant | Integrated Facilities Management EMEA |

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Summary:

We currently have an exciting opportunity for a Facilities Assistant based in London. The Facilities Assistant is a key role reporting directly to the Facilities Manager. In this role you would be responsible for providing support to ensure facilities services are delivered in an effective and efficient manner.  This role would be ideally suited to someone who is able to demonstrate a high level of security awareness at all times and have knowledge of emergency evacuation procedures and Health & Safety.

What this job involves

·  Customer Service: Receive, direct and relay telephone, email and other queries
·  Book onsite meeting rooms and hospitality as per client requests and according to site procedures

HSE, Security & Quality:

·  Liaise with  site security and wider FM team.
·  Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities as well as general Health & Safety
·  Monitor and maintain office and badge consumables in line within agreed stock levels.
·  Understand & actively support JLL’s Quality Management program
·  Log Good Catches & near Misses using the JLL AIMS software

Site Operations:

·  Conduct daily meeting room and office checks as required by Facilities Manager
·  Manage requests on the Facilities helpdesk and liaise with service providers
·  Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures, including couriers
·  Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies.
·  Keep accurate and update records of seating plan
·  Ensure accurate and detailed hand over is planned & passed on (for tasks within area of  responsibility), if absent from the business.
·  Manage locker allocation
·  Cover switchboard when necessary

Sound like you? To apply you need to be:

·  Able to work within a team
·  Able to work on own initiative
·  Able to fit within the company culture
·  Able to adapt to a fast pace and demanding environment
·  An excellent communicator, both verbal and written
·  Proficient in Outlook, Word and Excel is essential
·  Educated to GCSE level or equivalent with a minimum of grade C in English and Maths

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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