Business Analyst

Job description

· 
We’re JLL.

We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to succeed in your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, putting that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

 

We are looking for a Business Analyst – Managed Services (MS) business line.

JLL are acknowledged industry specialists in Property and Asset Management for property investors, and our Managed Services business line is dedicated simply to adding value to our clients’ assets, reducing operational risk, and maximising value for money in the delivery of high quality landlord services to occupational tenants.

The role is at the heart of our Managed Services Transformation Programme, bridging the gap between the business and its technology and process requirements. Support transformation across the team particularly around process Improvement, helping ensure the MS Transformation Programme for the group realises its intended benefits.
Work with business SMEs and end users to capture, validate, understand, prioritise and document business requirements in a consistent and recognised format.

The successful candidate will...

·  Support Process Improvement activity, including reviewing and recording business processes in detail, process mapping, capturing new requests and requirements, championing efficiency in process design, acting as a voice for the process and critical friend to the business.
·  Collate and document detailed information into high level summaries and conversely, build out detail from high level information, including support to Project Initiation Documents and Return on Investment measures.
·  Facilitate and support workshops, capturing outputs and working closely with Process Owners and stakeholders to summarise and present findings.
·  Assimilating and assessing information to understand underlying business needs and ensure consistency of solutions with existing design decisions, completion of cost/benefit analysis, option appraisal and business case development.
·  Have full view of the Managed Services technical system landscape & work on requirements and proposed solutions keeping this landscape in mind.
·  Able to assess and understand the impact of changes to process and system and the challenges to adoption.
·  Actively identify, quantify and record all risks, issues and opportunities on applicable initiatives and projects.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.