Toro Toro Cocktail Server (Full-time) l InterContinental Miami

Job description

Description

About us
Do you see yourself as a Cocktail Server at InterContinental Miami? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. A Shining Star Among Downtown Miami Hotels. The InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Home to #ONEGREATTEAM of 500+ employees, ranked as TOP WORKPLACE for fourth years in a row by the Sun Sentinel in South FL and #1 Top Work place for 2018.
Your day to day
Provide fast and courteous beverage service to guests and ensure quality presentation per established standards. May also provide service of food from the restaurant and/or assist the Bartender with set-up and maintenance of appetizers or “happy hour” buffet. • Greet all guests and take beverage and food orders in a prompt and professional manner.• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.• Perform pre- and post-shift side-work. Stock service station. Fold and stack cocktail napkins and prepare bowls of bar snacks.• Record order on guest check and ring up on pre-check register or according to hotel procedures. Complete customer payment transactions according to cash and charge procedures.• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors as necessary. Empty trash and ashtrays.• Assist Bartender in preparation of fruits and garnishes; may assist Bartender in setup and replenishment of appetizers or “happy hour” buffet, if applicable.• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable.• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. • Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate with Bartender and kitchen for ordering and receipt of food and beverages.• Perform other duties as assigned
What we need from you
Qualifications include basic reading, writing and math skills. You will need knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments is preferred. You must meet the state legal age requirements and an alcohol awareness certification and/or food service permit or valid health/food handler cards may be required by the local or state government agency. The Bar Server may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: handling, carrying or pushing items weighing up to 50 pounds, moving about the lounge and kitchen, bending, stooping, kneeling and lifting.
What we offer
We will offer you $4.60 an hour and offer you a competitive benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. IND