Expires soon IHG

Reservation Associate

  • INDIA

Job description



Description

About us
Crowne Plaza Today Gurgaon is a Business Hotel near New Delhi. Stay connected at the modern Crowne Plaza® Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped 234 guest rooms and complimentary Wi-Fi. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant, and head to Delicious for dessert or to ConneXions for a nightcap.
Your day to day
• Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques• Promote the Hotel’s (and ICHG generally) products and services• Maintain a high level of product and service knowledge about all ICHG Hotels in your region• Develop and maintain a regular pattern of sales calls• Prepare and execute action plans which increase reservation sales and associated business• Record and process reservations made by phone/fax/email• Accept wait list reservations• Process amendments to reservations such as extensions, early departures, etc• Manage “no show” reservations by investigation and recording of same• Record special billing arrangements for groups and conventions
What we need from you
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.• Problem solving and organizational abilities.• Proficient in the use of computer

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