Public Area Attendant - InterContinental Hotels Cleveland

Job description

Description

About us
At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.
Your day to day
Clean and service assigned areas per established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.Report to supervisor needed repairs or unsafe conditions.Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.Report, turn in, and/or log any lost and found items per established procedures.Promote teamwork and quality service through daily communication and coordination with other departments.May regularly assist with deep cleaning projects. May assist with other duties as assigned.
What we need from you
Requirements include basic reading, writing and math skills and some housekeeping experience is preferred. You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, frequently bending, stooping and kneeling.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. IND