Night Auditor - (Part Time) - Even Hotel Alpharetta Avalon

Job description

Description

About us

Do you see yourself as a Front Desk Night Auditor?

What’s your passion?  Whether you’re into tennis, painting or gardening, at IHG we’re interested in YOU.  At IHG we employee people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do.  And we’re looking for more people like this to join our friendly and professional team. 

About EVEN Hotels Whether you’re traveling for business or leisure you won’t have to compromise your wellness routine. As a member of the newest brand from IHG® and one of the first EVEN ™ Hotels in the world, our facility is designed to help our guests maintain a healthy lifestyle while traveling.

Keep active with in-room fitness zones for private workouts and eat well when you choose from our selection of healthy food and beverage options, including made to order smoothies and Grab ‘n’ Go meals. Accomplish more with free Wi-Fi and mobile furnishings that give you the flexibility you need to be your most productive-self. You’ll rest easy with spa-inspired showers, signature EO bath products and all-natural eucalyptus linens. Start and end your day at EVEN ™ as we provide you with the essentials for your healthy lifestyle.

 

Your day to day

Duties and Responsibilities

FINANCIAL RETURNS

·  Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
·  Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.

PEOPLE

·  Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
·  Promote team work and quality service through daily communications and coordination with other departments. 

GUEST EXPERIENCE

·  Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.

RESPONSIBLE BUSINESS

·  Act as hotel system liaison during night hours.  Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur.
·  Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
·  Transmit credit card batches.
·  May assist with other duties as assigned.
What we need from you

High School diploma or equivalent plus some customer service experience.  Some college preferred.  Must speak fluent English.  Other languages preferred.

 

This job requires ability to perform the following:

·  Carrying or lifting items weighing up to 50 pounds
·  Moving about the public areas
·  Communicating with other people
·  Handling objects, products and computer equipment
·  Bending, stooping, kneeling

 

Other:

·  Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
·  Basic mathematical skills are used frequently.
·  Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
·  May be required to work nights, weekends, and/or holidays.
What we offer

In return we’ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.  Hotel discounts worldwide and are available as well as access to wide variety of discount programs and the chance to work with a great team of people.  Mostly importantly, we’ll give you the room to be yourself

So What’s your passion?  Please get in touch and tell us how you can bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans