Night Auditor - Crowne Plaza Sydney Darling Harbour

Job description

Description

About us

Opening in March 2020 and located on the corner of Sussex and Bathurst Streets, the newly built Crowne Plaza Sydney Darling Harbour is 152 modern guest rooms and suites vertically suspended in a prime position. Just a 5-minute stroll to the CBD’s commercial and transport hub, the lively Darling Harbour precinct and the International Convention Centre. Access is easy and fast from Town Hall Train Station — only a short 3-minute walk from the hotel.

Guests will unwind in design-led, modern and spacious rooms with the latest technology at their fingertips. With 3 restaurants and bars throughout the hotel, breakfast, lunch, after-work drinks and dinner are all taken care of. Our sleek contemporary spaces are perfect for meetings, private dinners, cocktail receptions or special events, allowing guests to transition effortlessly from 9-to-5, to 5-to-9. And then there’s the spectacular views from our roof-top where guests can make a splash in our Instagram-worthy floating infinity pool.

Your day to day

The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassures guests they’ve made the right choice to stay with us. As Night Auditor, you’re responsible for all Front Office activities such as reception, reservations, telephone services, checking guests in/out, rooming of all guests, cashiering and auditing. You’ll also carry out daily auditing and balancing of guest house accounts, including all transactions.

It is anticipated this role will begin in March 2020.

What we need from you

·  Minimum 6-12 months experience in a Guest Services/Front Office related position, preferably within a hotel/hospitality environment
·  Qualifications in Hotel Management and/or in Business Administration related field preferred
·  Valid NSW RSA Competency card and Drivers Licence are required
·  Computer savvy and particularly versed in Microsoft Excel
·  Excellent communication skills, bilingual or multilingual language skills are advantageous
·  A passionate team player, ability to work in a fast-paced environment and priortise workloads
What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discounts and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.