Expires soon IHG

Night Audit Supervisor (Part Time) - Crowne Plaza White Plains New York

  • White Plains (Westchester)

Job description



Description

About us

What’s your passion?  Whether you’re into tennis, painting or gardening, at IHG we’re interested in YOU. 

The Crowne Plaza White Plains is a well known landmark hotel in the Westchester, White Plains area. Located in the heart of the downtown district, this hotel enjoys an upscale and affluent clientele. The Crowne Plaza White Plains boasts an excellent local reputation and has served as host for many of Westchester’s most prestigious corporate and social clients.

By bringing your expertise and passion to any one of our brands, you will help us achieve our goal of creating great hotels guests love. We currently have a position available for Part Time Night Audit Supervisor.

This will be an excellent opportunity for an outstanding individual who share our passion for taking care of our guests. This professionally trained individual must be dedicated to providing customers with prompt enthusiastic service.

Your day to day

JOB OVERVIEW:

Accurately balances all hotel income and expenses for 24 hour hotel operating period. 

 

DUTIES AND RESPONSIBILITIES:

·  Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
·  Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.
·  Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
·  Transmit credit card batches.
·  Act as hotel system liaison during night hours.  Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur.
·  Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
·  Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
·  Promote team work and quality service through daily communications and coordination with other departments. 
·  May assist with other duties as assigned.
What we need from you

Qualifications and Requirements:

High School diploma or equivalent plus some customer service experience.  Some college preferred.  Must speak fluent English.  Other languages preferred.

 

This job requires ability to perform the following:

·  Carrying or lifting items weighing up to 50 pounds
·  Moving about the public areas
·  Communicating with other people
·  Handling objects, products and computer equipment
·  Bending, stooping, kneeling

 

Other:

·  Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
·  Basic mathematical skills are used frequently.
·  Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
·  May be required to work nights, weekends, and/or holidays.
What we offer

In return we’ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.  Hotel discounts worldwide and are available as well as access to wide variety of discount programs and the chance to work with a great team of people.  Mostly importantly, we’ll give you the room to be yourself

So What’s your passion?  Please get in touch and tell us how you can bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans

Make every future a success.
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