Mini Bar Attendant

Job description

Description

About us

As the world’s largest family of luxury hotels,   we  all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambience where   we  embrace every opportunity to give our guests a personal and enriching experience.If you’d like to embrace a wider world of experiences and opportunities,   we’d like to   welcome you to the world’s most international luxury hotel brand.
Your day to day

Job Overview

Maintain proper levels of inventory in guest room ServiBars (minibars) to ensure guest satisfaction. Properly store and secure all ServiBar inventory and supplies at all times.

Duties and Responsibilities

FINANCIAL RETURNS• Ensure that all in-room accessories and promotional materials are in place.

PEOPLE• Promote teamwork and quality service through daily communication and coordination with other departments.

GUEST EXPERIENCE• Inspect and restock guest room ServiBars according to established standards; accurately record guests consumption using the Servitron hand-held unit or other established method.

RESPONSIBLE BUSINESS• Maintain an adequate stock of products on the ServiCart and replenish the cart at the end of the day.• Maintain the storeroom in a neat and orderly manner.• Report ServiBars and ServiCarts requiring repairs to the Engineering department; complete basic repairs and deep-cleaning of ServiBars as required. Alert Management of any problems or issues so that prompt, corrective action can be taken where appropriate.• Perform other duties as assigned.

What we need from you

Basic reading, writing and mathematical skills.

This job requires the ability to perform the following:• Handling, carrying or pushing items weighing as much as 50 pounds (carts, boxes, bottles, etc)• Moving about the guest corridors, service elevators, and storeroom• Unlocking, opening, pushing, pulling, bending and lifting

Other:• Communication skills are necessary when interacting with guests and supervisor.• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.• Reading and writing abilities are utilized often when taking and recording inventory, recording consumption, completing paperwork, etc.• Basic math skills are frequently used when taking inventory and recording consumption.• May be required to work nights, weekends, and/or holidays

What we offer

We’ll reward all your hard work with a great salary and benefits – including dry cleaning, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.