Kids Club Attendant - InterContinental Hayman Island Resort

Job description

Description

About us

Australia’s most iconic private island welcomed a new era of luxury when IHG opened InterContinental Hayman Island Resort on 1 July 2019. We are currently seeking the perfect fit for the final Kids Club Attendant role in our Guest Activities team who will join our focused Team to deliver a truly exceptional and unique guest journey. Based in the Resorts bespoke Kids Club, Planet Trekkers, this key role will focus on creating experiences and memories for our younger guest that will enhance their on island journey; an exploration path of their own and a range of experiences that will connect them back to the island.

Anchored by a defining vision of passion, exclusivity and absolute style, InterContinental Hayman Island Resort partnered with the stunning surrounds of the Whitsundays will offer guests an array of activities. They will open the gateway to a magical, vibrant playground of extraordinary experiences and revitalising adventure. Whether it’s a romantic experience for two, a family adventure, team building journey or solo exploration, the all-new suite of experiences are as iconic as they are unforgettable; and adding a knowledgeable and worldly team who can bring the InterContinental Life alive throughout these activities is the last puzzle piece for the Resort’s delivery of rich and personal experiences.

Your day to day

If you’re charismatic, approachable and know what it takes to exceed guest expectations, this is your opportunity to work in this unique environment and fast track your career. As a Kids Club Attendant, your day to day will involve;

·  Supervising small and large groups of children aged from four to twelve years and actively run sessions which enable them to feel happy and fulfilled.
·  Communicating with Parents, Guests, Children and key Resort stake holders.
·  Maintaining sound knowledge of Childcare Regulations 2003, Child Care Act 2002 and familiarity with the Accreditation principles.- Ensure appropriate hygiene and safety standards are adhered to.
·  Assisting with the development, implementation and delivery of developmentally appropriate activities on a daily basis.
·  Complying with emergency procedures, duty of care and reporting procedures alongside maintaining relevant paperwork.- Cross sell activities and services to guests to enhance their on island journey

If you're ready to redefine the art of experiences in luxury travel across this luxury resort as a Sport & Leisure Attendant then we’d like to welcome you to the world’s most international luxury hotel brand. The re-imagined InterContinental Hayman Island Resort will immerse you in the wonders of working in five-star luxury and offer amazing career and growth opportunities; an opportunity to live in a world heritage area, on the Great Barrier Reef, in a refurbished and exciting Village environment.

What we need from you

Ideally, you will have 1-2 years of previous experience in a kids club attendant role or similar within a luxury setting and be passionate about creating fulfilling and unique experiences. As a minimum, you will hold a certificate lll in Community services (Children’s services) or equivalent, alongside a current blue card and first aid and CPR certificate and your exposure to wider hotel and resort operations will be advantageous.

You will have demonstrable strong communication skills with varied demographics and the ability to think outside the box with how you approach the creation and delivery of programs and activities in a kids club environment. You will also need to hold the appropriate work rights to work within Australia, and be available to relocate to the island and work on a flexible roster which will include public holidays, weekends and evenings.

What we offer

IHG are more than just great places to stay, we are also one of Australia’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster - visit www.http://careers.ihg.com to find out more about us.