Houseperson (Housekeeping - Full Time): Holiday Inn San Antonio Riverwalk

Job description

Description

About us

Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.

So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Your day to day

At Holiday Inn ®  we want our guests to relax and be themselves which means we need team members to:

·  Be you  – by being natural, professional and personable in the way you are with people
·  Get ready  – by taking notice and using your knowledge so that you are prepared for anything
·  Show you care  – by being thoughtful in the way you welcome and connect with guests
·  Take action  – by showing initiative, taking ownership and going the extra mile

Additional duties may include:

·  Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
·  Report to supervisor needed repairs or unsafe conditions.
·  Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
·  Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
·  Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.
·  Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
·  Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
·  Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
·  May regularly assist with deep cleaning projects.
·  May assist with other duties as assigned.
What we need from you

Basic reading, writing, and math skills required.  A minimum of 6 (six) months housekeeping experience required. 

This job requires ability to perform the following:

·  Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
·  Frequently standing up and moving about the facility
·  Frequently handling objects and equipment to maintain the facility
·  Frequently bending, stooping, and kneeling,

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests and employees.
·  Reading and writing abilities are utilized often when reading assignments and completing checklists.
·  May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -   click here  to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.