Expires soon IHG

Housekeeping Room Attendant (2 PM Full-time) | InterContinental Miami

  • Miami (Miami-Dade)
  • Marketing

Job description



Description

About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM , fifth year in a row honored one of the TOP WORKPLACES of South Florida by the Sun Sentinel.

Your day to day

As the Housekeeping Room Attendant you will be responsible to clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

·  Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.  May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
·  Notify supervisor when service is complete so rooms may be sold or occupied.  Report any room unable to be serviced to supervisor according to established procedures.
·  Report to supervisor needed repairs or unsafe conditions.
·  Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
·  Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
·  Report, turn in, and/or log all lost and found items according to established procedures.
·  Promote teamwork and quality service through daily communication and coordination with other departments. 
·  May regularly assist with deep cleaning projects.
·  May assist with other duties as assigned.
·  May have turndown duties.
What we need from you

This job requires ability to perform the following:

·  Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
·  Frequently standing up and moving about the facility
·  Frequently handling objects and equipment to maintain the facility
·  Frequently bending, stooping, and kneeling,

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests and employees.
·  Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.
·  May be required to work nights, weekends, and/or holidays.
What we offer

In return we will give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled

Make every future a success.
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