Expires soon IHG

Hostess at InterContinental Dubai Marina

  • Dubai, UNITED ARAB EMIRATES

Job description



Description

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join  InterContinental Dubai Marina  as  Hostess  for one of our outlet.

InterContinental Dubai Marina  is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence.

Your day to day

·  Handle phone calls and customer queries about the restaurant and menu and taking reservations
·  Assure that each guest is made to feel welcome, comfortable and is served promptly, politely, and efficiently during all meal seating
·  Seat guests and take initial drink orders as needed to ensure ideal speed of service
·  Engaging with guests to ensure they are happy with food and service
·  Assist the restaurant manager in all aspects of the daily operation of the restaurant
·  Responding to complaints and help to resolve them
·  Helping out with other positions in the restaurant as needed
What we need from you

·  Previous experience in a Receptionist role, preferably within a restaurant environment
·  Familiar with restaurant reservation booking systems
·  Have outstanding customer service skills and a genuine passion for creating excellent guest experiences
·  Have the ability to multi task and effectively react to changing guest needs
·  A natural and confident communicator both face to face and on the telephone
·  Organized and motivated and see tasks through to completion
·  Possess a good command of the English language
What we offer

We’ll reward all your hard work with a great salary and benefits and the chance to work with a fantastic team of people.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -  click here to find out more about us.

Make every future a success.
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