Guest Services Agent - Holiday Inn Singapore Orchard City Centre

Job description

Description

About us

At  Holiday Inn® Hotels & Resorts,  our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.

 

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Your day to day

Join us as a  Guest Services Agent (Front Office)  in  Holiday Inn Singapore Orchard City Centre . You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

·  Provide courteous and prompt service;
·  Ensure all check-in and checkout are prompt, and guest requirements are met;
·  Handle room change and keys with care and ensure that the room keys are issued correctly;
·  Perform any other duties and responsibilities as requested by superior or management;
·  Liaise between guest and hotel to provide professional and efficient service.
What we need from you

Requirements

·  At least 1 year of relevant experience in a similar capacity.
·  Excellent communication skills;
·  Independent and customer friendly.
What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:-

·  Duty meals
·  Birthday Leave on your birthday month
·  Monthly LOVE Hour
·  Medical, dental & optical benefits
·  Insurance Coverage
·  25-50% F&B Discount at restaurants within IHG Singapore Hotels
·  Special Employee Rate at all IHG Hotels worldwide
·  Room to Grow opportunities