Guest Service Agent - Intercontinental Melbourne The Rialto

Job description

Description

About us
The InterContinental brand looks for charming, confident, sophisticated and internationally-minded people who know what it takes to exceed guest expectations. InterContinental Melbourne the Rialto is located on legendary Collins Street in the heart of Melbourne's Central Business District. This heritage and stylish property is one of the city's leading world-class hotels. Steps away is the vibrant Southbank, the Yarra River, the ever changing Docklands, leading tourist attractions, exclusive shops and boutiques and some of the best restaurants the city has to offer.
Your day to day
Our energetic Front Office team is looking for a friendly and professional Full Time Guest Service Agent to join our team. By bringing your passion to work every day, we'll empower you to work as part of a team to anticipate our guests' needs and deliver a memorable service experience at front office. You’ll be responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.
What we need from you
Ideally you'll have previous hotel experience in a front office environment and a real passion for delivering great customer service. You're known for your dynamic personality and superior communication skills. You have the flexibility to work various shifts including evenings and weekends. Your Opera knowledge and experience is a plus!
What we offer
With a family of 12 brands and more than 5,600 hotels in 100 countries, well give you opportunities to learn new skills and grow your career; not forgetting a competitive salary and benefits package with hotel discount worldwide! You'll not only join a brand that believes in the importance of superior, understated service and outstanding facilities, but also a team that is passionate about connecting guests to what's special about the destination and sharing that knowledge so guests leave with an authentic and memorable experience. Most importantly, we give you Room to be yourself.If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and your individual skills to IHG.