Guest Service Agent - Crowne Plaza Abu Dhabi Yas Island

Job description

Description

About us

There’s nothing complicated about dealing with business people.They’re just people. Doing business.By day, international marketing superhero. By night: fluffy bath robe and a box set.Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

Set on the banks of the creek and along the Links Championship Golf Course, Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island is located at on one of the country's most ambitious developments, Yas Island. The close proximity to the airport and only 40 minutes into Abu Dhabi City makes this prime location an easy accessible choice for business and leisure travelers.

Your day to day

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.You should have sound knowledge of the hotel's facilities and services. You will be responsible to welcome guests, handle check in and checkout procedures.

What we need from you

You will possess a warm and welcoming personality. You will need to be flexible with working hours and be a team player. Fluency in Business Communication Skills and minimum 1 year of Front Office experience is required. Knowledge of Opera system is preferred.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit  www.http://careers.ihg.com  to find out more about us.