Do you see yourself as a Guest Relations Agent? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. Ideally located on Avenue of the Stars in Century City, the InterContinental Century City at Beverly Hills Hotel is just minutes away from Beverly Hills and close to LAX airport, Santa Monica and Hollywood. Our property offers 364 elegant guest rooms, including 150 spacious suites, all with private balconies and inspiring panoramic views of the ocean or the Hollywood Hills. Dedicated to providing guests with exceptional service, the InterContinental Century City at Beverly Hills evokes a unique combination of understated elegance and modern luxury.
Your day to day
This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures with a focus on giving True Hospitality for all to our VIP Guests and Rewards Club members. You will create VIP reports and reach out to our VIP Guests before arrival to ensure that we have all of the information in order to keep our promise of an excellent InterContinental experience.
What we need from you
Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. Some college is preferred. You may be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.