F&B Captain - Crowne Plaza Resort Salalah

Job description

Description

About us
Do you see yourself as a Captain? At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where YOU come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. At Crowne Plaza, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. The Crowne Plaza Resort Salalah sets in 45 acres of private tropical gardens and on a long stretch of pristine sandy beach. The resort enjoys an ideal location for Business, Meetings & Events and leisure Travelers. Recline on a well-lit beach and by the pool with sumptuous cuisine at the relaxing Crowne Plaza Resort Salalah. Receive a warm welcome from friendly Omani staff as you cross 42 acres of lush, landscaped gardens and enter into the gleaming lobby of Crowne Plaza Resort Salalah. We'll show you to your room or suite, or point you towards our 3 interconnecting pools, tennis and squash courts or par-3 garden golf course. A courtesy shuttle bus whisks you from Salalah International Airport to Crowne Plaza Resort Salalah in 10 minutes. We combine a resort getaway with easy access to the center of Salalah, just 10 minutes' drive away. Lush hotel gardens lead to the gentle turquoise waters, lapping against the beach.Locals are drawn to our night-time attractions, from sumptuous themed buffets on the white sand at Dolphin Beach Restaurant and soon-to-open Ocean Blue Beach Restaurant to Arabic singers and disco nights at Al-Luban nightclub. Al-Khareef Pub, with its rich wood and stained glass, is a homely space serving draught beers and nightly live entertainment. Dine al fresco on the Arabic-style terrace of Darbat restaurant or sip cocktails at the Pool Bar.
Your day to day
Join us as a Captain. You’ll have ambition, talent and obviously, some key skills. For this vital role, we’re looking for someone who will be responsible for: People• Punctual in attendance to check station is fully equipped to render service to guests.• Makes sure that all staff are following and maintaining the highest quality standards of operation in accordance with hotel service procedures• Coordinates with Kitchen and Bar with regard to menus, wines, buffet, out-of-stock items and other significant details that are important to the outlet• Performs other duties as required by the Outlet Supervisor or Manager. Guest Experience• Guest satisfaction must always be checked and any problems encountered must be relayed to Outlet Supervisor Responsible Business• Co-operate with the company to achieve compliance with FLS legislation• Take moral and legal responsibility for conducting themselves in their work so they do not expose themselves or others to risk• Read, understand, and implement the relevant sections of the FLS Policy• Sign the Employees' Declaration having read and understood the relevant sections of the FLS Policy• Not promote or participate in horseplay, pranks, or practical jokes, which may result in an accident or injury• Not intentionally or recklessly interfering with anything provided in the interests of safety• Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department• Make careful use of safety equipment, such as gloves, goggles, aprons, overalls, shoes, and so on• Return safety equipment to its designated storage area after use, and reporting any equipment damage to the supervisor• Take reasonable care when storing, handling, and using chemicals and dangerous substances, lifting and carrying, and using or cleaning dangerous work equipment, including machines• Not undertake any activity which compromises their personal FLS, or the FLS of others Financial• Recommends to promote up-selling and take orders from the guest, follows up and ensure that this is carried out to the last detail• Responsible for settling House Accounts, Room Charges, Officers Checks, Cash and Credit Card Payments, and City Ledgers in Micros. Responsible as well in the remittance of Cash and Cash Floats at the end of each shift Accountability• Supervise all Waiters and Waitress working in his shift.
What we need from you
Qualifications: • Ideally, a diploma/degree in the hospitality field with a minimum of 2 years of experience in hospitality.• Good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.• Previous experiences in minor leadership and supervisory roles are a definite plus. The ideal candidate will be customer driven and an extremely proactive person
What we offer
In return for your hard work, we'll give you a competitive financial and benefits package. Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5,600 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com